Re: Updates about GF E-Commerce mobile APP (version 4.6) and the adopted factors of Two -Factor Authentication Mechanism for system login

2021-11-22 15:01 GF Securities (Hong Kong) Brokerage Limited

Annex：有关：更新易淘金国际APP (版本4.6)及新增生物识别双重认证.pdf

Date: 16th November 2021
Dear Valued Customer,
<Important Notice> Re: Updates about GF E-Commerce mobile APP (version 4.6) and the adopted factors of Two -Factor
Authentication Mechanism for system login
Thank you for choosing GF Securities (Hong Kong) Brokerage Limited (“GFSHK” or “our”) Services.
To comply with the latest regulatory requirements and protect of your internet trading account, GFSHK will launch a new version of mobile APP (GF E-Commerce v4.6) and add biometric authentication as one of the adopted factors to Two-Factor Authentication Mechanism with effective from 22nd November 2021 and the Email One-Time Password (“OTP”) will be replaced and ceased soon.
How to download and/or update the GF E-Commerce v4.6
• For IOS user: download and/or update directly at APPSTORE;
• For Android user: download and/or update through “Google Play” or “APPgallery”;
• Official website: download and/or update at “Software download area” (link: https://gfse.gfgroup.com.hk/download)
Procedure of activating the Biometric login feature on GF E-Commerce APP
1. Please download and install the latest version of GF E-Commerce APP by the following hyperlink:https://gfse.gfgroup.com.hk/download
2. Login the GF E-Commerce APP by using the “Login ID” and “Login Password”;
3. Acquire the OTP by SMS and input the OTP to complete the authentication process;
4. Upon successful login, there will be a pop-up box to activate the Biometric of Fingerprint ID/Face Recognition, you can choose “Activate” and follow the steps as it instructed to register your devices and agree to turn on the Biometric of Fingerprint ID/Face Recognition function.
For more details, please refer to our official website hyperlink: (https://gfse.gfgroup.com.hk/use)
Notes:
• The Biometric login feature is available to individual and joint accounts only;
• A maximum of 3 devises can be bound or registered for each account;
• The Biometric authentication does not support on jailbroken or rooted device.
Important Note: Email OTP will be ceased in the end of this year or early of Year 2022. For individual and joint accounts,both biometric authentication and SMS OTP can be utilized as the second factor to log into the internet trading account. For corporate and institution account, only SMS OTP is available. To receive the OTP successfully so as to avoid any failure for login to your internet trading account, please ensure your mobile phone number registered with GFSHK remains up-to-date and if no, please update your mobile phone number via our E-commerce APP or download the “Change Account Information Form” on our website (hyperlink: https://gfse.gfgroup.com.hk/table_most ) and complete and return the duly signed form to us.
Should you have any enquiries, please do not hesitate to contact our customer services hotline at (852) 3719 1288/ (86) 40086 95575 or email to seccs@gfgroup.com.hk.Thank you!

Yours faithfully,
GF Securities (Hong Kong) Brokerage Limited