<Important Notice> Notice of the GF Securities (Hong Kong) Implements the "Anti-Scam Consumer Protection Charter 2."

2024-06-19 12:31 GF Securities (Hong Kong) Brokerage Limited

GF Securities (Hong Kong) Implements the "Anti-Scam Consumer Protection Charter 2." to Safeguard Investors' Interests
The rapid development of financial technology has greatly facilitated investors' online consumption and investment, but the accompanying financial security issues have also become increasingly prominent. In order to effectively assist the public in warding off digital fraud and scam traps, the Securities and Futures Commission, Hong Kong Monetary Authority, Insurance Authority, and Mandatory Provident Fund Schemes Authority jointly launched the "Anti-Scam Consumer Protection Charter 2." (hereinafter referred to as the "Charter 2.0") on April 10, 2024.
As a participant in Hong Kong's financial industry, GF Securities (Hong Kong) 1 has joined hands with its industry peers to actively respond to and commit to implementing the "Charter 2.0", with the aim of strengthening the public's security defenses for their bank accounts, credit cards, investments, insurance, and MPF, as well as intensifying the fight against fraudulent activities.
The "Charter 2.0" establishes four core principles, focusing on enhancing the public's ability to prevent digital scams and cyber fraud, especially targeting phishing messages that impersonate financial institutions or merchants, in order to enhance the public's self-protection awareness and prevent them from falling into fraud traps.
Specifically, the four key principles of the "Charter 2.0" are:
1. Participating institutions will not send any hyperlinks through any instant electronic messages (such as SMS, WhatsApp, WeChat, etc.) to customers to request their bank, credit card, investment, insurance, and MPF accounts or other important personal information, unless requested by the customer.
2. Participating institutions will work together to raise public awareness of digital scams and fraud, including through appropriate channels (such as official websites, mobile applications, etc.), promotional and publicity materials, to convey the message "Beware of scams! Do not provide your bank, credit card, investment, insurance, and MPF accounts or other important personal information through any suspicious messages claiming to be from our institution!"
3. Participating institutions will provide their contact information on appropriate channels (such as official websites, mobile applications, etc.) for customers to inquire (such as verifying the identity of the message sender or the authenticity of the message).
4. Participating institutions will provide training for frontline staff (including sales and customer service personnel) to handle customer inquiries and convey anti-fraud education messages.

On this occasion, we would like to remind customers and the public to remain vigilant, be aware of scams, and not to provide critical personal information through any suspicious links claiming to be from GF Securities (Hong Kong).
If you come across any suspicious messages purporting to be from GF Securities (Hong Kong), please avoid clicking on any suspicious links and inquire with us through the following channels:
Telephone: +852 3719 1111
Fax: +852 2907 6171
Address: 27/F, GF Tower, 81 Lockhart Road, Wan Chai, Hong Kong
 
Note:
1. The companies participating in the "Charter 2.0" include GF Securities (Hong Kong) Brokerage Limited, GF Wealth Management (Hong Kong) Limited, GF Asset Management (Hong Kong) Limited and GF Capital (Hong Kong) Limited.